Michael's Crafts: Storing Your Personal Information

Recently, I went to a Michael’s craft store to return a Christmas tree. They had sent the wrong one, and refused to fix the mistake unless I sent it back, and only then would they refund me and send me a new one. I’d probably have another tree after Christmas! Horrible customer service from the get-go.

But that is besides the point. When I went to return the tree at a physical store, they asked for my ID. I thought, “Okay, that’s fine.” At least UNTIL they started typing my driver’s license number into their computer. I was shocked. A distressed pit growing into a mountain in my stomach.

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